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Izvor: KiWi

People love ordering takeout food online. In a recent survey 47% of the people preferred ordering their food online. 78% of the people in the same survey said that they would like it if local, non-chain, restaurants offered online ordering.

There are many reasons people prefer online ordering. For example: It’s easier; they can see the entire menu; there are no mistakes; they order at their own pace without someone trying to hurry them up, no problems with communication over the phone (bad connection, language issues, etc.); and last, but not least, it’s faster.

Online restaurant ordering offers a lot of advantages for the restaurant as well. They save staff time because they don’t spend as much time on the phone. They don’t have to comp incorrect orders (the mistake may be on either end when it’s a phone order, but the restaurant usually comps the order).

In addition the restaurant gets happier customers, even those that are dining in. That’s because the staff can take care of them when not answering the phone. Have you ever waited to pay your check in a restaurant when the staff is on the phone taking a phone order? It doesn’t make the customer happy.

Detailed info on online ordering system for restaurants can be found on the main website.